Were you able to create a new electrum wallet that you could sync?
I am also assuming that the computer you are running electrum on is able to have other programs connect to the Internet.
I haven't created a new electrum wallet yet, would I need to use a different computer to do so? And yes the computer does have other programs, chrome etc. Thanks
To create a new electrum wallet: file --> new/restore --> name you wallet (or use the default, wallet_1) --> okay --> Create new wallet/standard wallet --> okay --> copy/backup your seed --> next --> enter your seed to confirm that you backed it up properly --> next --> create a password if desired --> next --> you should now have a new wallet with no transactions.
I assume that the other programs (chrome, ect.) can connect to the internet without any issues.
If the above works, you can also repeat the above process, and enter your seed to recover your wallet using the above process.