-snip-
hello again, is anyone there that can help me with this?
Try to fill up the details that are suggested in this sticky thread:
[READ BEFORE POSTING] Tech Support Help Request FormatIn the previous page, I've asked for more details that are essential on identifying the issue but it seems like you ignored it.
Anyways, you should post a new thread for better visibility than posting a reply to an existing unrelated topic.
Just go to the correct board (
either Electrum or Hardware Wallets), then click on the small "
new topic" button at the right-hand side of the selected board.